Page One Presence Terms and Conditions
Programme Terms and Conditions
Following these terms and conditions there is an agreement at the end which forms a part of these terms and conditions.
1. Application of terms and conditions
1.1. These terms and conditions (“Terms”) apply to [Page One Presence] (“Programme”) operated by Sam Milburn of Page One Studio (“we” or “us”). By applying to be a participant of our Programme, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing.
1.2. These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website www.pageonestudio.co.uk (“site”)).
1.3. Any content posted or submitted by you to our Facebook Group in the course of your Programme is subject at all times to the Acceptable Use Policy.
1.4. Where you are a corporate entity, “you” as used in these Terms shall be deemed to include your officers and employees and you shall procure that such officers and employees fully comply with these Terms.
1.5 The agreement is between us and you, the person or entity registering to be a participant (“you”) and which is subject to these Terms (“Contract”), shall come into effect upon us emailing you to confirm our acceptance of your registration form for the programme and shall continue until terminated in accordance with these Terms.
1.6 If you are purchasing online, the order process will be as follows:
1.1.1. add the programme to the cart and proceed to the checkout and make payment as directed;
1.1.2. if you are paying by PayPal, you will be re-directed to the PayPal website for you to make payment and then once payment is made, you will be re-directed back to our site;
1.1.3. we will send you an email acknowledging your order and confirming whether we have accepted your application.
1.1.4. If at any stage you have made an error in your order, you may email us at hello@pageonestudio.co.uk to correct any errors.
1.2. If you are purchasing online, you should print a copy of these Terms for your records as we will not be filing a copy and we may change these Terms from time to time.
2. Programme Access
2.1. We may at our absolute discretion refuse the programme to any person or entity and we shall not be obliged to state our reasons for such refusal.
2.2. You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorized use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability that arises from any unauthorized use of your account.
2.3. The online materials of the Programme are held on third party secure servers and we have taken all reasonable steps to ensure that the online content will be available at all times during the course of the Programme but in the event that such content (or any content added by you or other participants in the Programme) is not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, we shall have no liability in any circumstances.
2.4. You may only communicate with the other participants in the programme for the purposes of making use of the programme and may not make unsolicited promotions of your goods or services to such participants.
2.5. The materials we deliver as part of the Programme are provided for educational and informational purposes only and do not constitute legal, financial, tax or professional advice.
3. Programme Details
3.1. The Programme consists of 15 scheduled weeks together with additional support as detailed on the sales page at www.pageonestudio.co.uk/page-one-presence. Access to the Facebook community is included until 23 December 2026, after which the group may be archived or closed at our discretion.
3.2 Participants are entitled to feedback on one content submission (one article up to 2500 words) Content must be submitted no later than 23 December 2026. Feedback on submissions received after this date cannot be guaranteed. Feedback is educational in nature and Participants remain responsible for all decisions made following that feedback.
3.2 The date and time of all sessions in the Programme are as set out on the site or as otherwise communicated to you, but are subject to change. We will provide you with as much notice of any change as is possible, but we shall not be liable to you in any way for any change to such dates or times. Please check the site [or our Facebook Group] regularly for updates on changes to dates and times.
3.3 If you can’t attend a live Session, we shall provide you with a replay to watch at your convenience. We shall not be obliged to refund you any amounts paid in relation to such live sessions that you don’t attend.
3.4 Participants must behave respectfully and professionally at all times within live sessions and community spaces.
3.5 Participants will continue to have access to Programme materials after the live Programme ends. Lifetime access means access for the lifetime of the Programme and/or Page One Studio business and does not guarantee access for the lifetime of the Participant.
3.6 Where CPD accreditation is available, Participants must satisfy the stated completion requirements in order to qualify for certification. Completion requirements will be communicated during the Programme and may be amended to reflect CPD accreditation requirements.
3.7 As your course leader we agree to:
· Make sure the contents of this course meet the standards set out in the course information provided to you and to the best of my ability
· Answer your questions and queries within the group and during sessions
· Show up live to all sessions and on time (or make you aware of any re-schedules due to illness or other unavoidable circumstances as soon as practically possible)
3.8 As the client you agree to:
· Come to all sessions that you possibly can and be open to learning
· Be kind and respectful to the other participants
· Complete the actions that are set out for you in the course
· Ask questions and be curious
· Keep all information shared between participants confidential and only share information within the Facebook group
4. Payment & Refunds
4.1. The total price payable for the Programme is as set out on the payment page. Where there is a payment term, this shall also be set out on the payment page. You may make payment via the methods that are specified on the payment page. Where the payments are in instalments you agree that we may take these payments automatically without any further consent or notice from you. If you are paying in monthly instalments, payments will be taken on the date of enrolment and on the same date of subsequent months so for example if registration is on 19th June, the next payment will be taken on 19th July.
4.1.1 Where a Participant selects 6 or 12 month instalments, they are committing to completing the full term. Payment plans are not subscriptions and may not be cancelled simply because the Participant chooses not to continue participating in the Programme.
4.1.2 Failure to attend sessions, access materials, participate in the Facebook group or complete the Programme shall not release the Participant from their obligation to pay any remaining instalments.
4.1.3 We reserve the right to recover any outstanding balances through debt recovery processes and/or legal proceedings where necessary.
4.2. Without prejudice to any other right or remedy that we may have, if any sum payable under these terms is not paid within 7 days of the date due we reserve the right to (i) charge interest from the date due for payment to the actual date of payment at the rate of 4% above the base rate of the Halifax from time to time in force and/or (ii) suspend your access to the Programme until such time as payment is made.
4.3. No refund policy will apply to the Programme even if you choose not to continue with the programme. This does not effect your statutory rights.
5. Our obligations
5.1. We warrant to you that the Programme is of satisfactory quality and reasonably fit for the purpose for which you purchased the Programme.
5.2. Other than as set out in paragraph 5.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of SEO, AEO, content marketing and business visibility, results will vary between participants. We do not guarantee any particular outcome, including search rankings, website traffic, AI visibility, leads, enquiries, sales or revenue.
5.3. We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.
5.4. You acknowledge that your personal data will be processed by and on behalf of us. We will process your personal data in accordance with our Privacy Policy that can be viewed at www.pageonestudio.co.uk.
6. Intellectual Property
6.1. We are the owner or the licensee of all Intellectual Property Rights and all other rights in the materials provided to you by us as part of the Programme (“Materials”) and all content within the Programme and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Materials or the content of the Programme to you or to any other person.
6.2. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the Materials. Participants may not reproduce, distribute, upload or use substantial portions of the Programme materials for the purpose of creating competing training, products, services or AI-generated derivative works.
6.3. We grant to you a limited, non-exclusive, non-transferable, non-sub licensable, revocable licence to use all or any of the Materials for the purposes for which the Programme was provided only.
6.4. Except as set out in paragraph 6.3, you may not use any of our intellectual property rights at any time except where duly licensed. Use of our logo is strictly prohibited without our prior written consent.
6.5. You may not without our prior written consent make any audio or visual recordings of any part of our Materials.
6.6. We may from time to time record any or all or any part of the Materials being delivered during your attendance. You authorise us to use your image and voice in any such recordings (and to make use of such recording in any way we think fit) without payment, other condition or need for further consent.
6.7. You acknowledge that certain information contained in the Materials is already in the public domain.
6.8 You acknowledge that the ideas and concepts shared by us within the programme and the method of running the programme are proprietary to us and you shall not take any such ideas, concepts or methods and use them in competition with or for your own commercial gain.
6.9. The provisions of this paragraph 6 shall survive termination of the Contract.
7. Term and termination
7.1. The Contract shall continue until your programme or payment plan expires, other than for the Terms that are specifically stated to remain in force which will survive termination of the Contract.
7.2. We may terminate the Contract on written notice to you with immediate effect and without giving you any reimbursement if at any time:
7.2.1. you commit any serious or repeated breach or non-observance of any of the provisions of these Terms or repeatedly breach our community standards.
7.3. On or before the date of termination of the Contract, you shall immediately pay any unpaid fees or other sums payable under these Terms (which for the avoidance of doubt shall include any remaining instalments regardless of the point at which the Contract is terminated).
7.4. Termination of this agreement shall not affect either of our accrued rights, remedies, obligations and liabilities of either of us as at the date of termination of this Contract, including the right to claim damages in respect of any breach of the Contract that existed at or before the date of termination.
7.5. Any delay by us in exercising our right to terminate the Contract shall not constitute a waiver of our right to terminate or to seek any other remedy.
7.6. Paragraphs which expressly or by implication have effect after termination of the Contract shall continue in full force and effect after the date of termination of the Contract.
7.7. This paragraph 7 shall survive termination of the Contract.
7.8. Where the Contract expires, this shall be treated as a termination for the purposes of all paragraphs that refer to “termination”.
8. Liability
8.1. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by the you as a result of you entering into the Contract and/or us providing the Programme.
8.2. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Programme.
8.3. If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control (including illness or incapacity), we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.
8.4. We may, without any liability to you or any obligation to make a refund, make changes to (i) the Programme, (ii) any of the Materials, (iii) the location of venues, (iv) the time and date of sessions, (v) trainers, instructors or coaches or (vi) the modality of delivery of the programme.
8.5. Nothing in this paragraph 8 shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
8.6. The provisions of this paragraph 8 shall survive termination of the Contract.
8.7. You acknowledge and agree that:
8.7.1. The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Programme (which shall be deemed to have been terminated by mutual consent);
8.7.2. in entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Programme other than as expressly set out in the Contract.
9. General
9.1. By applying for Programme you warrant that:
9.1.1. You are legally capable of entering into binding contracts; and
9.1.2. You are at least 18 years old; and
9.1.3. That all information you provide us with is materially true and accurate at all times and not misleading in any way.
9.2 You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent. We can transfer all or any of our rights and obligations under these Terms at any time.
9.3 We may give notice to you at either the e-mail or postal address you provide to us in writing. Notice will be deemed received and properly served 24 hours after an e-mail is sent or two days after the date of posting of a pre-paid first class, recorded delivery or registered letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the first class, recorded delivery or registered post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.
9.4 If any court (or other competent authority) decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be ‘severed’ from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
9.5 If we do not insist on performance of your obligations or we delay in exercising any rights or remedies that we have, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
9.6 We may vary these Terms (other than the price payable by you for the Programme) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Programme will be deemed to be your acceptance of any new Terms.
9.7 You accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
9.8 A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
9.9 These Terms and any dispute or claim arising out of or in connection with it shall be governed by English law and you and we both agree to the exclusive jurisdiction of the English courts.